Tools for talking

I gave a talk a couple of years ago called Tools for Talking.

I'm preparing a new talk, which, in some ways, is a sequel to this one. As part of that prep, I thought it might be useful to write some short summaries of each of the tools outlined here, with links to resources on them.

• Powerful Non Defensive Communication
• Non Violent Communication
• Active Listening
• Appreciative Inquiry
• Transactional Analysis
• The Drama Triangle vs
• The Empowerment Dynamic
• The 7 Cs

So I might try to make a start on that over the next week or so.

In the meantime, here's the slides:

Tools for talking from Donna Benjamin

And here's the video of the presentation at DrupalCon Barcelona